Current Trends in the Hotel Sector

~ Stepping into a New Era ~

With decreasing labor force and the rising concerns for food safety, there already is a place for service robots in the hotel industry.
Guests are showing tendencies to spend more time in their rooms rather than in communal areas, and room service is higher in demand than ever.
This is where our robots can help. Let Aim Technologies provide you with our Hotel Solutions.
Aim Technologies will respond to your needs with AI robot solutions.

Our robots at work to serve your guests

[Serving Orders and Clearing Tables]

AIM ROBOTs are typically designed for food trays to be placed inside the robot’s box. This prevents dust and dirt from falling into the food, as well as unwanted human contact during delivery. (Opt for an open-tray type.)
The stable tyres enable our robots to run over up to 2 cm steps and carpets. They can also climb up to 5 degrees inclines.
Utilise our robots to lighten your workload, whether that be during busy hours or taking away plates.

How our robots can help you

  • Our robots can deliver heavy loads from your dish-up areas or stockyards. They can then deliver the items to predetermined areas, whether that be to deliver to your staff or guests.
  • Our robots can stop by and wait for drinks to be added to the food that is being served. (Using stop-by functions)
  • They can complete up to 5 stops at a time. (Only with AKARI)
    For example, they can serve food and drink to a few tables or stop by at staff areas, and then collect several plates to bring back to the kitchen.
  • Your staff can call the robots when the food is ready with the click of a button. (Robot call back button)
  • When battery power dips below a set percentage, the robot will automatically return to its charging dock to charge itself. (Automated charging)
  • Our robot’s functions are not limited to serving food and drink, but they can also be used as speakers and noticeboards when they are not being used as serving robots. You can set a task for them to be in a certain area at a specific time, and your robot will be completing that task on schedule.

Optional Functions

  • Add a thermal unit to carry dishes without letting it go cold. (Following food hygiene guidelines by HACCP)
  • Add an UV sterilization lamp to keep your food safe and prevent food poisoning.
  • Can carry up to 2 55*37 cm trays. Can carry up to 4 Nitori’s anti-slip M size wooden trays (size 36*28 cm). Can also carry up to 2 return racks. (Only with AKARI)

Our Robots Helping with Room Service

[Room service and item delivery]

Our robots can help with room service work nights when hotels are short in staff.
Use our robots to make drink and snack deliveries more efficient, contributing to your increase in sales.
Using robots will ease your staff’s work-load and prevent trouble with your guests.
Additionally, our robots can make deliveries to sick guests and during virus outbreaks, making protecting your guests’ and staff’s health.

A robot can work for about 18 hours, 365 days a year with an hourly wage of about 200 yen.

How our robots can help you

  • AIM ROBOTs are capable of connecting and utilizing your elevators independently, making 3 dimensional deliveries possible. (Also connects to older models)
  • Our robots can notify guests in their room of their delivery’s arrival through IP-PBX or AMAZON ECHO.
  • Our robots can send notices or emails to your front desk when tasks are finished.

Optional Functions

  • Robots can notify your staff of their whereabouts during tasks.
  • Attach AI camera units to use our robots for patrolling your corridors at night.
  • Use multi-robot control when using multiple robots.